Offices in Appleton only; very limited consultant staffing.
Advocate internet or virtual delivery for almost all programs. No face-to-face meetings with a local consultant.
Participants are given an 800 number for a call center or office outside the region.
The program starts the day the participant initiates services and ends on the exact designated end date, regardless of progress.
Consultants serve multiple locations and juggle 100 participants or more at any given time.
Major competitors include offices of sister companies (non-Outplacement) in their total office count to create an impression of a larger footprint.
Rely on their technology as the primary mode of service delivery.
Major competitors are part of global publicly traded companies subject to the whims of Wall Street. Outplacement revenues account for 2% or less of total company revenues, making those divisions more vulnerable to cost cutting measures including offices closing/consolidations.
Neither Right Management nor parent company Manpower are certified.
Participants build their own resume. Face-to-face, one-on-one interview prep is rarely available.
Periodic group orientations are offered, combining participants from multiple companies and all levels OR participants are given a phone number to call a consultant located outside the local market.
"Cookie cutter" delivery methodologies focused on low-cost delivery.
Certifications are not required nor are they consistent.
Traditional service offerings only.
Only provider with fully staffed offices and full-time consultants in both Green Bay and Appleton.
Offer/encourage one-on-one, in-person delivery of services by real people.
All participants have a dedicated, locally based consultant.
High-touch, high-tech delivery of services.
Full-service programs offer counseling support until the participant is reemployed, regardless of the program length.
Lowest participant-to-consultant ratio in the industry.
Participant satisfaction score in excess of 98%.
Equity member/member owner of Career Partners International (CPI) which has the largest network of true Outplacement offices in the United States. CPI is the only major firm that maintains a coach-centric delivery model.
State-of-the-art technology platform that provides participants with additional reference materials and tools. Platform supplements face-to-face, one-on-one delivery, does not replace it.
Privately owned, with ownership committed to/invested in the community.
CPI was the first major Outplacement provider to achieve US EU Safe Harbor Compliance.
Consultants work one-on-one, face-to-face with participants to complete their resume and conduct interview preparation.
All participants are offered a one-on-one orientation meeting within 24 hours of notification.
Best practices shared by all CPI partner firms with an emphasis on maintaining service and content quality.
CPI is the only major provider that certifies career consultants and requires ongoing continuing education.
CPI is the only major provider offering participants a proprietary program, New Horizons, targeted at the mature worker entering the later part of their career.
The H.S. Group
CPI is ranked #1 in the industry with a Net Promoter Score of +78.64, well above the benchmark for excellence of +50.